Insurance | SkinDC | Arlington Dermatology

In Preparation for Your Appointment:

Please call the member services number on the back of your insurance card to ensure your policy is in-network with SkinDC. We are not always able to confirm what type of policy you have by looking at your card. It is important that you confirm with your insurance that SkinDC (or the provider you are scheduled with) is in-network with your insurance policy to ensure your visit will be covered.

For example, even though we accept BCBS, your policy may not be in-network with SkinDC and you may be subject to higher fees or not covered at all. We highly recommend you determine this information prior to your appointment since we will not have confirmation until after we submit your claim.

Insurance FAQs

Insurance we accept

AARP
Aetna
BCBS (EXCEPTION: Do not accept BCBS Keystone Independence through Pennsylvania)
Beech Street
Cigna (EXCEPTION: Do not accept Cigna EPO or Cigna Health Spring)
Coventry
Galaxy Health
GEHA
Golden Rule
Great West
Guardian (PHS)
Humana
John Hopkins- Referrals Required
Mail Handlers
Mamsi
Medcost
Medicare
Multiplan
Mutual of Omaha
Optima- aka Sentara
Optimum Choice
Samba
Sentara- aka Optima
Signature Partners ACO
Tricare Select
Tricare Prime US Family Health
US Health through Cigna
United
United Student Health Resources (This plan has many exclusions)
VA Health Network- aka Medcost

Insurance we do not accept

Insurances that require referrals

If your insurance requires a referral, you must first visit your Primary Care Physician (PCP). Your PCP must submit the referral electronically through your insurance portal if you have Aetna or United (printed copies alone are not sufficient). Ask your PCP for a printed copy of the electronic submission for your records.

All other insurance plans generally accept a paper copy from your PCP. Check with your insurance carrier directly to see what is required per your policy. Additionally, confirm whether your insurance requires prior authorization for specific services prior to treatment, if necessary.

Your referral must include:

The appointment date or a valid date range (e.g., 01/03/2025 – 12/31/2025). A referral dated after the visit will not be considered valid to submit.
The number of visits allowed
The provider’s name (Some insurance plans require scheduling with a specific provider; check whether our group NPI allows flexibility.)
The reason for the visit (e.g., a referral for acne will not be valid for other services)
A new referral is required for each new medical concern.

NPI Numbers for reference:

Group NPI: 155 880 4625
Provider NPI (Dr. Caroline Stovall): 192 246 0906
Provider NPI (Dr. Madeleine Sowash): 153 866 4347
Provider NPI (Jacqueline Bourassa Mundus PA-C): 167 997 2749
Provider NPI (Grace Geiger PA-C): 181 127 6173

Please bring a copy of the referral or an electronic submission to your appointment, or fax it to us at 1-844-357-7049 before your appointment.

Failure to present a referral at your visit will require you to reschedule your appointment.

If you prefer not to reschedule, you can choose to be a “Self Pay” patient and submit the claim on your own.

Exclusions

You must confirm with your insurance provider before your appointment whether your policy has any exclusions. For example, you confirmed with your insurance that you are in-network with SkinDC, but you may only be able to be seen for acne because all other concerns are excluded from your policy. We are not able to determine what your exclusions are by looking at your insurance card. Please call the member services number on the back of your card to determine details.

Please bring your ID and Insurance card with you to your visit.

Failure to present your ID and Insurance card at the time of your visit will require you to reschedule your appointment.

If you prefer not to reschedule, you will have the option to be a “Self Pay” patient and submit the claim on your own.

Self Pay